| GMD | Text |
| Language | Eng |
| Classification | 658.45 L528 |
| Publisher | Cincinnati, Ohio, South-Western College Publishing, c1996 |
| Edition | 11th ed. |
| Subject | Business communications.Commercial correspondence. |
| Description | xxxvii, 637 [70] p. : col. ill. ; 26 cm. |
| ISBN | 9780538847780 |