| GMD | Text |
| Language | Eng |
| Classification | 658.452 B644 |
| Publisher | Englewood Cliffs, N.J., Prentice Hall, c1991 |
| Subject | Communication in management -- Handbooks, manuals, etc.Occasional speeches -- Handbooks, manuals, etc.Public speaking -- Handbooks, manuals, etc. |
| Description | xi, 318 p. ; 25 cm. |
| ISBN | 9780132969895 |